You may be asked to contribute towards the cost of services that we provide.

How much you pay will depend on your personal circumstances. This includes things such as your age, your income, your health and which services you use.

To help you with paying your charges, we can check that you are getting all the benefits you should be getting.

The information included is correct for the period April 2018 to March 2019.

If you still have further questions or are having difficulties paying your charges, please speak to your allocated worker or the Charging Team Helpline on 01324 590735.

Charging Team
Rossvail
108A Glasgow Road
Camelon
FK1 4HS
01324 590735

What services carry a charge?

You may be asked to pay towards some care services, such as:

  • MECS Community Alarm service – providing an alarm system so that you can get help in an emergency
  • Meals on Wheels service – providing a hot nutritional meal to those people who are unable to make this themselves
  • Help with personal care for those people under 65 years
  • Help with some domestic care within the home including prescription collection and delivery
  • Direct Payments which allow you to choose and arrange your own home care services
  • Support to help you maintain your tenancy through housing support
  • Daycare for people aged over 18

What are the charges for services?

Charges are capped at affordable levels which means that you are only contributing towards the care costs rather than meeting them fully. For example the average cost of day care is around £80 to £100 per day.

Falkirk Council will apply a flat rate charge that reflects your contribution to the care you receive over a whole year.

This means that the charges remain in place even when you are absent on a temporary basis or where the service has been suspended for short periods e.g. a day, a week. Charges will only be stopped where you have not been in receipt of services for a period of 4 consecutive weeks or more.

Charges for services are set out in the following table

Service Charge
MECS (18+ years) £3.56 per week
Personal & DomesticDay care £10.88 per hour up to max £28.84 per week £28 a week
Care (under 65 years)
Domestic care (over 65 years) £6.06 per week
Day care (under 65 years) £28.84 per week
Day care (over 65 years) £5.42 per week

What is the maximum I will be charged if I am under 65 years?

The maximum charge, for someone under age 65, will be £28.84 per week regardless of the level or number of services you receive. If the total charge for the services you receive is less than the maximum charge, you will be charged the lower amount.

You will only be charged:

  • if you are in receipt of the middle or higher rate of care component of Disability Living Allowance

OR

  • if you are in receipt of the daily living element of Personal Independence Payment

AND

Your income is more than:

for individuals

  • (under Pension Credit qualifying age) – £134
  • (over Pension Credit qualifying age) – £204

for couples

  • (under Pension Credit qualifying age) – £204
  • (over Pension Credit qualifying age) – £311

The Pension Credit qualifying age is determined by the UK government. This qualifying age increases on a regular basis as a result of the equalisation of pension ages for men and women. You can check your own qualifying age online by checking the State Pension Age Calculator at the Directgov website

Your assessed charge will not reduce your income to below the levels mentioned above e.g. if you are an individual over Pension Credit qualifying age and you receive £219.04 per week your charge would be no more than £15.04 per week leaving you with at least £204 per week to live on. Each person will be assessed individually. The income of a couple is only taken into account where both partners are receiving chargeable services.

What is the maximum I will be charged if I am over 65 years?

The maximum charge, for someone aged 65 or over, will be £15.04 per week regardless of the level or number of services you receive. If the total charge for the services you receive is less than the maximum charge, you will be charged the lower amount.

You will only be charged if your weekly income is more than:

  • Single person (65 years and over) – £204
  • Couples (65 years and over) – £311

Your assessed charge will not reduce your income to below these levels. Each person will be assessed individually. The income of a couple is only taken into account where both partners are receiving chargeable services.

How do I apply for a reduction in my charge?

Please complete and sign the enclosed Application for Exemption of Social Care Charges form and return it to the Charging Team, Rossvail, 108A Glasgow Road, Camelon, FK1 4HS.

We will then check information held in other systems, such as records held by our Revenues Services or the Department for Work and Pensions. We can also check to ensure you are getting all the benefits you are entitled to. If you would like us to do this please tick the box requesting a welfare benefits check on the Application for Exemption form.

Application for Exemption

When will I start paying for my services?

The charges will be introduced from the date the service starts. We will charge you for your services monthly in arrears. Our preferred method of payment is by Direct Debit but your invoice will explain the other ways in which you can pay.

What should I do if I am finding it difficult to pay?

You should contact us immediately and tell us why you are finding it difficult to pay. You should write to: Charging Team, Rossvail, 108A Glasgow Road, Camelon, FK1 4HS detailing your concerns or phone the Charging Team Helpline on 01324 590735.

We can arrange to check that you are getting all the benefits you are entitled to. You can request a review to be carried out in the following situations:

  • the charging assessment has been carried out where we did not know relevant information or we made a mistake in calculating the charge. If we agree this happened the new decision will be backdated to the date of the original decision.

OR

  • there has been a relevant change in your circumstances, in which case the new decision takes effect from the date of the change of circumstances.

In cases of hardship which arise each case will be assessed on its own merits by the Charging Review Panel. As each person has a different set of circumstances, each request to waive charges shall be considered on its own merits. It is impossible to list what will and what will not be approved.

If you wish any further information in relation to our Charges please contact the Charging Helpline Tel: 01324 590735.

If you would like this information in another language, Braille, LARGE PRINT or audio, please contact your local Social Work Office.

Charging Team
Rossvail
108A Glasgow Road
Camelon
FK1 4HS
01324 590735